Updated: 5/21/23
The Customers Journey
It's friendly, it's simple, and it's stress free.
1Welcome to Mr.Travel Agent!
Let's Begin!
New Clients:
Submission of secure client intake form with all required details and travel preferences.
Repeat Clients:
Verification of any new travelers, changes or updates to your client profile.
An agreement on my service charge for services to be rendered.
2You're a Client!
A typical consult of around 1 hour, by Zoom, phone or in person. To discuss your travel ideas, dates, desires and goals. Finalizing your customized travel itinerary, tour, vacation or cruise.
3Making those Dreams into Reality
Your incredible vacation, tour or cruise, advances into quotations, along with any questions & approval to proceed.
Your custom designed itinerary, advances into seeing a full suggested day by day itinerary for approval. Then air/hotel program quotations.
4Your Confirmed!
Your Air is Booked!
Your stunning hotels are Confirmed!
Collecting required payments/deposits to confirm initial arrangements & accommodations.
I'll now organize & communicate with my incredible local contacts & sources all over the globe to plan agreed land arrangements & services.
5How Long until departure!?
"Now what do I do? I'm all confirmed!
I can't wait!"
(During the months between initial planning & actual departure.)
During these months you'll:
Receive Invoicing, updates to any changes. Such as airline schedule changes, seat changes, itinerary changes & additions + more.
Open communication & engagement between you & me, to answer any questions & ideas that may arise over the months before departure.
6Bonviaggio!!!
It's finally here! You are ready to depart!
So exciting! It's Vacay time!
Offering you a final travel consultation, typically conducted 2-3 weeks before departure with a person or phone consultation, along with mobile app access & e-documents to review.
Adding any dining reservations &
spa reservations you desire, or anything else.
Going over completed program, day by day itinerary and reviewing all travel confirmations & documentation. Granting you access to your personal customized travel itinerary using the mobile app.
Professional Travel Planning & Customization Charges
Service charges are part of the travel profession.
I'm a seasoned expert travel professional of 22 years, and just like many in professional fields, service charges are part of my services. These service charges vary depending on what travel I'm arranging for you. As well as depending on number of people, children, destination, type of travel and more. I do not set a fixed rate. As there is some flexibility on what I charge, and I'm very fair.
I consider my rates very reasonable, as I do not charge based on cost of trip or hourly rate. I simply base my rates off of my services and the complexity it involves.
Family trips and groups could have a reduction in service charges, or an agreed flat family/group charge being assessed. I'm always open to discussing my service charges.
I however will not devalue what I do, and I can refuse to work with you, if you feel this way.
Once you're a client, I become your advisor forever, always here for you, always responding to you. We begin our advisor/client relationship, with the hopes of our professional relationship lasting years & decades, even becoming friends. Many of my clients follow me on Facebook, Instagram & Twitter.
My clients receive free digital travel publications and newsletters frequently as part of being my client under a Virtuoso affiliated agency, and ELITE Level Clients recieve even more perks.
I invite all clients to join The VIP Club & Lounge of Mr. Travel Agent. The VIP Club is a membership program for you! The Lounge is a private exclusive client only group on Facebook, where free Club membership comes with a special personal added amenity when traveling.
© 2023 Mr. Travel Agent, LLC is Created, Owned & Updated personally by: Derek Schemonitz
Derek Schemonitz /Mr. Travel Agent, LLC
A Luxury Travel Agency, an Affiliate of Avenue Two Travel
&
Terms & Conditions:
Customers who make travel arrangements through Mr.TravelAgent, thereby become clients of Mr.TravelAgent/Derek Schemonitz. Avenue Two Travel will build a secure client profile in there database with your submitted details. This profile can/will be used to complete reservations, send e-marketing and postal mail marketing both directly by Avenue Two Travel & indirectly by affiliation with Virtuoso.
Any request for removal from database must be in writing, and all requests for removal will be honored.
Third Party E-Commerce Bookings using Mr.TravelAgent:
Any reservation made through third party links on Mr.TravelAgent.net (i.e.: Classic Vacations, Viator, Virtuoso) you are actually making your reservation with that company on their e-commerce affiliate portal, all personal information and payment details transmitted in process of making a third party reservation are not the responsibility/ownership of Mr.TravelAgent, I will be notified of your reservation shortly thereafter, and at time of Mr.TravelAgent becomes the agency of record and you become his client at Avenue Two Travel. I will still require to collect personal/payment details verbally or by secure intake form to document our profile database and record transaction into our accounting system. At which point I will become responsible for all future communication, billing and any additional matters for said reservation. Reservations made though e-commerce travel affiliates are not subject to any agency fees in themselves. Any additional services, consultation, and reservations secured by me may result in additional fees.
Mr. Travel Agent, LLC
by
Derek Schemonitz
Luxury Travel Agency
(Owner/CEO/President)
Featured in/by:
Bloomberg via Twitter
Virtuoso via Twitter
Virtuoso in V. Life
Travel Freelance:
- Copywriter
- Content Creator
- Influencer
+
US Sales Rep:
Dream Italy, LLC
(Italy Luxury DMC)
Tourism Certified Specialist:
Italy, France, Spain, UK, Greece, Switzerland, China, Japan, S. Korea, Taiwan
& more....
Travel Blog - 4/6/23
WINNER 2021
Virtuoso Luminaries, Legends & Leaders:
Culture Award
Avenue Two Travel
Mentioned in/by:
Client on local news
&
Pittsburgh Business News
Contact
412-345-7569
&
Facebook:
Page is public
Excl. VIP Group is INVITE only.
(updated: 11/29/22)
Mr. Travel Agent, LLC
is an independent affiliate of
Avenue Two Travel
© 2015