It was such a nice surprise to get your note when I returned from Bulgaria on Sunday. First and foremost, Derek, you did a wonderful job of arranging everything.
The driver was there at the airport with my name on a card, you picked the absolute perfect hotel, right on the pedestrian walkway so we were close to everything and could spend our evenings just strolling outside and both of the tours were also perfect. The guides were knowledgeable and personable and I felt like I had made new friends.
Finally, my airport pick up came right on time and in fact, since he wasn't sure what terminal my flight would leave from, he came in with me to make sure he didn’t strand me in the wrong place. I left my son there for his year as a Fulbright scholar and I hope to go back to visit again. If and when I do, you will be the first person I call to make the arrangements. The fee for your service was so worth the benefits we gained. The trip was flawless.
Again, thank you for your assistance and if there is any way I can help promote your business, I am happy to be a reference.